Prodi Pendidikan IPA (International Program on Science Education), Universitas Pendidikan Indonesia

Student Satisfaction Survey Results

Below is the survey results of IPSE student satisfaction as per 2019.

No. Aspect Student Satisfaction
(%)
Very Good Good Adequate Unsatisfactory
1 2 3 4 5 6
1 Reliability: the ability of lecturers, educational staff, and managers in providing services. 87 13 0 0
2 Responsiveness: the willingness of lecturers, educational staff, and managers in helping students and providing services quickly. 73 27 0 0
3 Assurance: the ability of lecturers, education staff, and managers to give confidence to students that the services provided are in accordance with the provisions. 69 31 0 0
4 Empathy (empathy): the willingness / concern of lecturers, education staff, and managers to pay attention to students. 82 9 9 0
5 Tangible: student assessment of adequacy, accessibility, quality of facilities and infrastructure . 69 26 5 0