Below is the survey results of IPSE student satisfaction as per 2019.
|1||Reliability: the ability of lecturers, educational staff, and managers in providing services.||87||13||0||0|
|2||Responsiveness: the willingness of lecturers, educational staff, and managers in helping students and providing services quickly.||73||27||0||0|
|3||Assurance: the ability of lecturers, education staff, and managers to give confidence to students that the services provided are in accordance with the provisions.||69||31||0||0|
|4||Empathy (empathy): the willingness / concern of lecturers, education staff, and managers to pay attention to students.||82||9||9||0|
|5||Tangible: student assessment of adequacy, accessibility, quality of facilities and infrastructure .||69||26||5||0|