Prodi Pendidikan IPA (International Program on Science Education), Universitas Pendidikan Indonesia
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Student Satisfaction Survey Results

Below is the survey results of IPSE student satisfaction as per 2019.

No. Aspect Student Satisfaction
(%)
Very Good Good Adequate Unsatisfactory
1 2 3 4 5 6
1 Reliability: the ability of lecturers, educational staff, and managers in providing services. 87 13 0 0
2 Responsiveness: the willingness of lecturers, educational staff, and managers in helping students and providing services quickly. 73 27 0 0
3 Assurance: the ability of lecturers, education staff, and managers to give confidence to students that the services provided are in accordance with the provisions. 69 31 0 0
4 Empathy (empathy): the willingness / concern of lecturers, education staff, and managers to pay attention to students. 82 9 9 0
5 Tangible: student assessment of adequacy, accessibility, quality of facilities and infrastructure . 69 26 5 0